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Customer reviews of James Shepherd Limited

At James Shepherd Limited we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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James Shepherd Limited

James Shepherd Limited

Based on 40 customer reviews

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  • 5

    Great dealer

    By Grace R on 09 October 2020 | Purchase not verified

    Picked up a little used Suzuki Swift yesterday from James Shepherd Ltd and they've been great! They were very clear about how the process worked, how long the MOT would take, and updated me without prompting. I was genuinely impressed with the 12 month MOT being included and that they left no advisories.

    Reply from James Shepherd Limited on 10/10/20

    Thanks very much Grace, hope you enjoy the Swift...

  • 5

    sales and service

    By Steve M on 04 March 2020 | Purchase not verified

    Brilliant, bought a mini from them, no quibble on price, car needed a couple of parts,service exceptional, car booked in jobs completed as agreed, cannot fault both sales and service.

    Reply from James Shepherd Limited on 05/03/20

    Thanks very much Steve. Glad we got it sorted and hope you enjoy the car.

  • 5

    Very good service

    By Elizabeth O on 17 October 2019 | Purchase not verified

    Really pleased with my purchase. No high pressure sales chat and I do seem to have got a good vehicle at a sensible price. All the paperwork was sorted easily and quickly. There was a minor issue which was sorted quickly and without fuss.

    Reply from James Shepherd Limited on 31/10/19

    Thanks very much. Hope the cars fine and glad we can help.

  • 5

    Happy customer!

    By Dave H on 26 June 2019 | Purchase not verified

    Bought a Suzuki Vitara from James Shepherd and the car has been great. Service from Shepherds couldn't be faulted really. Communication was good start to finish & we weren't pestered into a deal. Overall, very happy & we would have no problems recommending. Off to France in the car very soon so fingers crossed!

    Reply from James Shepherd Limited on 27/06/19

    Thanks very much. Hope you have a great time in France. G

  • 5

    No pressure sales

    By Kevin J on 13 March 2019 | Purchase not verified

    Just bought a mini clubman, fantastic customer service very friendly staff, would recommend buying a car from here

  • 5

    fantastic service

    By bill H on 01 February 2019 | Purchase not verified

    Excellent service from start to finish,Gordon the salesperson is a lovely little fellow although he does talk a lot he is ever so friendly.

  • 5

    excellent friendly service

    By marcus B on 30 August 2018 | Purchase not verified

    Friendly and unpressurised, great help from G*****, who put himself out to sort us out. Even able to recommend local cafe whilst we waited, great town too. Definitely recommend to anyone, worth traveling to.

    Reply from James Shepherd Limited on 31/08/18

    Thanks Marcus, great you liked our little town, hope you had a good trip home... G

  • 5

    Fantastic in every way

    By Shiralee T on 02 June 2018 | Purchase not verified

    Fantastic buying experience!! We bought a Citroen c crosser, absolutely no pressure, fantastic deal and really friendly staff. Showroom and cars immaculate, couldn’t fault it at all. Well worth the hour drive from Leeds. This is how selling cars should be done!!!!!

    Reply from James Shepherd Limited on 11/06/18

    Thanks very much...

  • 5

    James Shepherd the best garage in Yorkshire

    By Michael H on 25 April 2018 | Purchase not verified

    I have been using this garage for the last 20years, and found them to be trustworthy and reliable. I have bought all my cars from them and would highly recommend them to anyone who wants top class friendly service with a smile.

  • 5

    Excellent Garage.

    By Jodie L on 18 October 2017 | Purchase not verified

    Bought my new car from James Shepherds brilliant service from start to finish. I took my car back because of a few issues and they sorted it out with no problems. Definitely recommend getting your new car from James Shepherds!!!!

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