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Customer reviews of James Shepherd Limited

At James Shepherd Limited we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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James Shepherd Limited

James Shepherd Limited

Based on 33 customer reviews

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  • 5

    A great local service

    By Helen P on 23 December 2018 | Verified purchase

    Am very happy with my new motor. Shepherds helped me all the way, from choosing, test driving, and making a good decision. Also being able to trade in my old van was a big bonus!

    Reply from James Shepherd Limited on 24/12/18

    Thanks Helen, always happy to help and I bet you never drive a manual again... Now we just need to find someone who wants an old van :-)

  • 5

    Mr Happily Satisfied

    By Martin U on 28 November 2018 | Verified purchase

    Very good experience dealing with this retailer. No pushy sales people to contend with and came away satisfied that I had a good deal. Would highly recommend them to anybody.

    Reply from James Shepherd Limited on 18/12/18

    Thanks Martin... Glad we could get you fixed up...

  • 5

    Second car purchased

    By Sara W on 22 October 2018 | Verified purchase

    The second car I have purchased from James shepherd, very pleased with the service, always a pleasant transaction and very helpful staff.

    Reply from James Shepherd Limited on 10/11/18

    Thanks for the business .. Hope to see you in a couple of years to get our hattrick ..

  • 5

    New car purchased.

    By Mark G on 30 August 2018 | Verified purchase

    Excellent service and customer relations. I would recommend these to all my friends.

    Reply from James Shepherd Limited on 31/08/18

    More than welcome Mark, hopefully we'll get an invite to the Spa, when its finished!

  • 5

    Fabulous service from start to finish!

    By Samantha M on 27 August 2018 | Verified purchase

    Nothing was too much trouble and the salesman was very helpful throughout my car purchase. I cannot reccomend enough.

    Reply from James Shepherd Limited on 30/08/18

    Thanks Sam, we just need to convince your mum to let your dad buy the Defender!

  • 5

    Hassle free part ex, excellent deal on new car.

    By Christine P on 10 August 2018 | Verified purchase

    I got a really good price on my part ex and absolutely love my new car. Gordon was very helpful and friendly. We were 2 hours away so the car had a good run to get home and absolutely no problems, beautiful part of the country well worth the journey for my car.

    Reply from James Shepherd Limited on 25/08/18

    Thanks Christine, glad you love the car and come back and see us for a visit…

  • 5

    Great service

    By Robert D on 01 August 2018 | Verified purchase

    Helpful and uncomplicated sale. Car in perfect condition when collected

    Reply from James Shepherd Limited on 25/08/18

    Thanks, Glad we could help.

  • 5

    Very happy experience

    By Vanessa M on 24 June 2018 | Verified purchase

    A very helpful and friendly experience when it came to buying my vehicle. Not pushy in anyway. I would definitely recommend James Shepherd.

    Reply from James Shepherd Limited on 02/07/18

    Thanks for the review a pleasure doing business with you.

  • 5

    Ten out of ten

    By John P on 16 June 2018 | Verified purchase

    Excellent advice and service. Got the car I was looking for at the right price. Give them a try.

    Reply from James Shepherd Limited on 17/06/18

    Thanks John. Always good to help a local business like yourself... JS

  • 5

    Excellent garage

    By Melanie B on 16 June 2018 | Verified purchase

    Superb dealer very friendly, couldn’t do enough for us. Would definitely recommend this place for affordable cars. Thanks

    Reply from James Shepherd Limited on 17/06/18

    Thanks very much, Hope the Friday night M6 traffic wasn't to bad for your trip to Chester...

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