Customer reviews of James Shepherd Limited

By Martin Henman on 27 January 2024 | Verified purchase

Start to finish no issues traved 2 hrs car as described or even better, Mark very open and honest would highly recommend the car sales.

Reply from James Shepherd Limited on 28/01/24

Thank you Martin much appreciated. Hope Aaron loves it. Mark

By elliott horner on 19 January 2024 | Verified purchase

Great service and price! Very trustworthy and reliable, would 100% recommend

Reply from James Shepherd Limited on 22/01/24

Thank you Elliott, hope you enjoy your new Corsa. Thanks Mark

By JESS KALER on 20 October 2023 | Verified purchase

trusted quality garage, just bought my son`s first car and could not be happier. Mark the dealer manager was superb and we are very happy . We also use Shepherds (Wes) for all our servicing for the family car`s and I would not go anywhere else.

Reply from James Shepherd Limited on 31/10/23

Thank you Jess for your kind words we aim to please. Thanks Mark

By Rebecca B on 11 February 2020 | Verified purchase

Bought my car online, G***** was extremely helpful and delivery driver N***** arrived on the dot. Very pleased with both the car and the service. Despite the fact I am over 160 away from the dealership I would consider buying from them again.

Reply from James Shepherd Limited on 17/02/20

Thanks Becci, was a pleasure to deal with you. And Norman was very grateful for the lift to the train station. G

By Graeme M on 07 January 2020 | Verified purchase

Super friendly, knowledgeable and not pressuring at all like some car dealers.

Reply from James Shepherd Limited on 09/01/20

Thanks very much Graeme, glad we got you sorted out.

By Wendy F on 07 September 2019 | Verified purchase

Absolutely no pressure when I went to look at the car I eventually bought. The salesman was there to answer any questions/queries I had, and sorted out all the paperwork for me. Will be using them again, and would highly recommend them!!

Reply from James Shepherd Limited on 08/09/19

Thank you very much Wendy. I hope you enjoy the Hyundai as much as you did the Agila. Gordon

By Jonathan M on 15 April 2019 | Verified purchase

Viewing cars, getting answers to any questions and arranging a test drive was a stress free experience. The Salesman was knowledgable and pleasant to deal with and showed empathy towards any issues prior to the purchase of my new car. Discounts on screen prices were resisted but the cars are competitively priced and very well presented. I was happy with the Cam Belt replacement and body shop touch ups instead of a cash discount.

Reply from James Shepherd Limited on 20/06/19

Thanks very much Jonathan. Hope you are enjoying the car.

By Helen P on 23 December 2018 | Verified purchase

Am very happy with my new motor. Shepherds helped me all the way, from choosing, test driving, and making a good decision. Also being able to trade in my old van was a big bonus!

Reply from James Shepherd Limited on 24/12/18

Thanks Helen, always happy to help and I bet you never drive a manual again... Now we just need to find someone who wants an old van :-)

By Martin U on 28 November 2018 | Verified purchase

Very good experience dealing with this retailer. No pushy sales people to contend with and came away satisfied that I had a good deal. Would highly recommend them to anybody.

Reply from James Shepherd Limited on 18/12/18

Thanks Martin... Glad we could get you fixed up...

By Sara W on 22 October 2018 | Verified purchase

The second car I have purchased from James shepherd, very pleased with the service, always a pleasant transaction and very helpful staff.

Reply from James Shepherd Limited on 10/11/18

Thanks for the business .. Hope to see you in a couple of years to get our hattrick ..